What is the importance of client consultation before a service?

Understanding the client's needs, preferences, and any contraindications is crucial for providing a safe and effective service. A thorough consultation allows the nail technician to assess what the client desires and to identify any specific factors that could affect the service—such as allergies, health issues, or personal preferences regarding aesthetics.

This process builds trust and rapport between the technician and the client, ensuring that the client feels heard and valued. It also helps in customizing the service to enhance client satisfaction, as the technician can tailor their approach based on the client’s unique requirements. This proactive approach not only promotes safety but also leads to better outcomes and potentially enhances client retention.

While selling products, scheduling future appointments, or recommending specific services can be part of the overall client relationship, they should not overshadow the foundational goal of understanding the client's individual needs through consultation.